May’s Frontline Park

Each month, City Parks Alliance recognizes a “Frontline Park” to promote and highlight inspiring examples of urban park excellence, innovation, and stewardship across the country. The program also seeks to highlight examples of the challenges facing our cities’ parks as a result of shrinking municipal budgets, land use pressures, and urban neighborhood decay.

Boston, MA

Image Courtesy of Rose Kennedy Greenway Conservancy

Image Courtesy of Rose Kennedy Greenway Conservancy

The Rose Fitzgerald Kennedy Greenway is a 15 acre, 1.5 mile long stretch of parks in the heart of Boston created as part of the mitigation plan for the massive public works project known as the “Big Dig.”  Developed and constructed by the State of Massachusetts, the project reworked both road and public transit systems in downtown Boston, adding bridges, two tunnel systems, multiple interchanges, and restoring a city street network.  The state worked with local neighborhoods to develop and implement plans for the 15 acres of parks, which are grouped by the neighborhoods they are adjacent to – North End Parks, Wharf District Parks, Fort Point Channel Parks, Dewey Square Park and Chinatown Park each has their own character and features.

Image Courtesy of Rose Kennedy Greenway Conservancy

Image Courtesy of Rose Kennedy Greenway Conservancy

Operation, programming, and maintenance for the Greenway are handled by the Rose Fitzgerald Kennedy Greenway Conservancy, a model example of the type of public-private partnership emerging in cities across the United States.  Funding sources include private donations, grants, and earned income, as well as public funding for maintenance and operation.  The Greenway faces some unique maintenance challenges due to the fact that it is essentially a very long, large roof garden covering an interstate, which means that it has minimal soil depth.  Despite this challenge, the Greenway is one of the few organically maintained urban parks in the United States.  Some site furnishings in the park were manufactured by DuMor, Inc.

The Greenway has quickly become a hub for activity in Boston, hosting more than 350 events in 2012 alone, in addition to regular attractions like the Mobile Food program (food trucks and trikes), a seasonal carousel, and interactive water features that attract millions of visitors each year.

For more information on the Rose Kennedy Greenway, please visit:

Rose Fitzgerald Kennedy Greenway Conservancy

MassDOT

City of Boston Parks & Recreation Department

The “Frontline Parks” program is made possible with generous support from DuMor, Inc. and PlayCore.

March’s Frontline Park

Each month, City Parks Alliance recognizes a “Frontline Park” to promote and highlight inspiring examples of urban park excellence, innovation, and stewardship across the country. The program also seeks to highlight examples of the challenges facing our cities’ parks as a result of shrinking municipal budgets, land use pressures, and urban neighborhood decay.

Argo Cascades
Kayakers 2Canoeing and kayaking the Huron River has long been a beloved pastime in Ann Arbor, and a canoe livery has been in operation there since the late 1800s.  The most popular river trip is a 3.7 mile course that travels through the heart of the city.  Prior to 2012, this river trip required boaters to paddle through a quarter-mile stagnant millrace that ended in a concrete barrier and a difficult portage. The portage made the trip difficult and inaccessible to many people.

????????????????????????????The project that became the Argo Cascades began as an attempt to address structural deficiencies along the dam embankment and to improve river recreation opportunities.  The city pursued two options to mitigate infrastructure deficiencies: soliciting bids to repair the dam’s earthen embankment, and issuing an RFP for an entire embankment reconstruction that would provide boat passage. The Parks Advisory Commission and City Council ultimately approved a recommendation to build a boat bypass. The proposed design removed the millrace and replaced it with a series of drop pools, improved accessibility of the adjacent path, and addressed problems in the embankment that were identified by state officials. The design also preserved Argo Pond and Argo Dam, while greatly improving the river trip experience for canoers and kayakers, and included paving 1,500 feet of the Border-to-Border trail that was previously not ADA accessible.

Tubers3Not only did the Argo Cascades address a multitude of environmental and recreational issues, it has also had an immediate positive effect on the local economy.   The visitor count rose from 36,000 in 2011 to more than 50,000 in 2012, with a corresponding 58 percent increase in revenue.   With the portage gone, tubing and rafting have now been added to the list of activities that can be enjoyed on the river, attracting visitors who would rather float than paddle.  Tubing rentals alone accounted for $20,000 in new revenue in the first season.

The success of the project has had a ripple effect on other sites along the river.  Today the trails, the rock drops and grassy banks are utilized by many to picnic, walk, bicycle, relax, and to listen to the water cascading over the rocks.

For more information on Argo Cascades, please visit:

City of Ann Arbor

Washtenaw County Parks & Recreation Commission

The “Frontline Parks” program is made possible with generous support from DuMor, Inc. and PlayCore.

Putting the Pieces Together

Since January I’ve spoken with leaders at city parks and their partners from Rose Kennedy Greenway in Boston all the way to Caras Park in Missoula, Montana, studying park conservancies, BIDs and downtown associations in partnership with city and state agencies to manage, maintain, program and fund public parks – mostly downtown parks.  I’ve been thinking about those interviews and the research that I’ve done and trying to pull out the lessons and commonalities about these partnerships.  So far, I think lessons fall into three groups:

  • Governance and the art of partnering
  • Programs and usership
  • Community engagement, access and transparency

The Art of Partnering
Let’s start with the art of partnering.  When I talked about Central Park Conservancy in New York I referenced Chris Walker’s good framework for talking about governance:

Pic1Structure: How is the partnership organized and responsive to the park’s constituency?
Control: Who makes the decisions?
Assets and Liabilities: How are assets and liabilities shared?
Risks:  What are the strategies for mitigating risk?  

In looking at Central Park, Pittsburgh Parks, and Prospect Park I was surprised to find that these organizations operated without formal agreements with their cities for years.  They worked collaboratively and built a joint team leadership that later made determining roles and responsibilities, and contracting, much easier.  “A lot of change comes from gradual improvements,” explained Paul Levy, the Executive Director of Center City District – the BID managing Sister Cities Park in Philadelphia.

Just working together on a day-to-day basis with a set of simple goals – clean up, refurbish, make safe, create fun programs and raise visitation numbers – demonstrated a common commitment to the parks that aligned their teams and created a dedicated management effort.

Pic2DotHAll of those I interviewed also made clear the difference between owning the park and setting the goals – and carrying out that vision and set of goals.  In almost all park partnership cases, a public agency owns the land and sets the rules, and the private partner contracts to support them.

Who makes the decisions becomes far less contentious when the vision for the park is a shared one and the goals for getting there are clear.  In each case, driving these successful partnerships is a plan – a business plan or a master plan or both – that each partner contributed to.  In each case the private partner is walking their talk bringing people, money, talent, and innovation to realize that plan.  They share their assets and help to reduce the public agency’s enormous task.  The public agency, in turn, continues to represent the public’s interest with assuring access, public funding and a long-term commitment to making that public space successful.

Programs and Usership
Success is best measured in visitation – a high level of use by a diverse set of park users that matches a neighborhood or city’s demographics and culture.  If the park is attractive, people will come.  Downtown parks, especially, become meeting places.  Getting people to the park may take food, a beautiful landscape, programs and WiFi – all initiatives that are being carried out by the partnerships.  Out to Lunch in Missoula, food trucks at Rose Kennedy Greenway, successful cafes at the Philadelphia parks and vending carts in Central Park reinforce the idea that a park can be a wonderful place for lunch, a cup of coffee on your way to work or a meal to enjoy as the sun sets.

Pic3In addition to food, we’ve seen schedules for these parks that include, in some cases, over 200 events annually – plenty of concerts, carousels, ice skating, environmental education programs, water features in the form of ponds, fountains, and rivers, kite-flying, running and bicycling.

These park partners are trying to find ways to enliven and activate their parks, trying new things in different spaces in the park.  As Jesse Brackenbury from Rose Kennedy Greenway in Boston says, “We’re investing in the park and we want to know whether we are getting results from the investments we are making.”  What they really want to know is – are people coming?

Community Engagement
Prospect Park’s ComCom – its Community Committee –includes representatives from more than 50 local organizations, as well as all of the elected officials (federal, state, and city) and community boards that represent the park and the surrounding districts.   The Caras Park master plan in Missoula was developed by a group of 57 different businesses, residents and organizations that contributed time and money to the effort.

Melissa Brock, Acting Director for the Missoula Downtown Association says, “People recognize this park as a pretty dynamically run place.  We (all of the downtown stakeholders) work together on almost everything.  There is complete synergy in our downtown.  We have something unique in Missoula – how everyone works together.  We’re pretty fortunate to have such a compatible team,” says Brock.

Maybe not every partnership is as copacetic as Missoula’s but the idea is that community engagement and transparency about a park’s management reassures residents and users that the partnership is resulting in efficiencies and becoming a better place.  John Crompton reminds us that frustration with the inflexibility and relatively high costs of government providing direct services is one of the reasons behind the rise of park partnerships.  There is wide recognition of the inefficiencies of delivering services via a monopoly.  The goal of partnerships is about opening up the management process to both competition and collaboration to meet the demand of services that goes beyond what government is providing.

The public’s demand, their engagement – and accountability to them – are especially important in guiding governance and these issues play a vital role in ensuring continued support for public parks and their private partners.   Governance determines who has the power, who makes decisions, how other players make their voice heard and what methods there are for accountability.

As Tupper Thomas, former President of the Prospect Park Alliance and Administrator of Prospect Park in Brooklyn reminded us, “Cities are so strapped, there has to be a give and take.  As the parks department budget gets cut, the conservancies have filled the gap.  Cities without them would pour money only into the popular parks.  The conservancies leverage their ability to raise private money to keep all the parks open.”

Pic 4The success of conservancies continues to outshine their challenges and it’s likely we’ll see many more of them being created across the country.  The City Parks Alliance is committed to understanding and supporting park partnerships; their website is filled with best practices from around the country.  The future of parks appears to be wrapped up in these new forms of leadership – both for the resources and the innovation they offer.

KBlahaKathy Blaha writes about parks and other urban green spaces, and the role of public-private partnerships in their development and management. When she’s not writing for the blog she consults on advancing park projects and sustainable land use solutions.

Rose Kennedy Greenway: Building a Three-Legged Stool

The Rose Kennedy Greenway in downtown Boston sits on land created from the Big Dig, a megaproject that rerouted the Central Artery (Interstate 93), the chief highway through the heart of the city, into a 3.5-mile tunnel.

Aerial view of the Greenway

Aerial view of the Greenway

According to Wikipedia, the Big Dig was the most expensive highway project in the U.S. and was plagued by escalating costs, scheduling overruns, leaks, design flaws, charges of poor execution and use of substandard materials, criminal arrests, and even one death.  The Rose Fitzgerald Kennedy Greenway – a roughly 1.5-mile-long series of parks and public spaces – was one of the final parts of the project completed after Interstate 93 was put underground: an amazing creation of park space in a highly dense city born out of one of the most controversial infrastructure projects the city has ever seen. The Greenway is named after Rose Fitzgerald Kennedy, the matriarch of the Kennedy Family, who was born in the neighboring North End neighborhood.

The Conservancy of the same name was created in 2004 with an agreement between the state of Massachusetts, the City of Boston and the Kennedy family to manage the Greenway.  In 2008, legislation established the non-profit Rose Kennedy Greenway Conservancy as the official steward of the Greenway, and by early 2009 they undertook operation of the site.

The Conservancy leases the Greenway from the Massachusetts Department of Transportation (MassDOT) and is responsible for maintenance, horticulture, programming, and fundraising. The State committed to providing half of the annual budget and the Conservancy the other half.  Between 2004 and 2008, the Conservancy raised $20 million in endowment and other funds.

The Three-Legged Stool
Already you can see that this is an unusual partnership that includes not just the city and the Conservancy working together but a third partnership with MassDOT, a transportation agency – not a parks agency – that provides partial funding for the Greenway; the City provides no funding, though the Mayor is a big champion of the project.  All of this is complicated by the fact that MassDOT was only formed itself in 2009 with a merger of the former state entities, MassHighway and the Massachusetts Turnpike Authority, along with four additional new divisions. The merger includes a fair amount of changes to the mission and leadership, including a new board of directors.  I’m guessing the MassDOT board members chosen were picked for MassDOT’s core mission, rather than urban parks experience.

The Conservancy is the first one of its kind in Boston and in some ways critical to the site’s success since MassDOT has little experience with managing city parks.  There are friends groups – and one Business Improvement District that is only two years old – but this is the first P3 for parks in the city.  Jesse Brackenbury, the Chief Operating Officer (and currently the acting Executive Director) says, “I used to work for the New York City Parks Department.  They’ve been doing park partnerships longer than everyone else.  But the idea of a private conservancy managing a public park is still a new idea here in Boston.”

Starting a new kind of park partnership in the middle of the recession, and following on the checkered history of the Big Dig has offered its challenges. In some ways the city has embraced the Conservancy, which has done very well in fundraising and drawing users to the park with its extensive programs. In other ways the city is struggling to understand how the partnership will work, especially with an agency that has no parks mission.  According to Jesse,

We have a good relationship with MassDOT. We understand how unusual it is for a highway agency to be working on parks – it’s not their core mission and not their expertise.  They have huge challenges ahead outside the Greenway.  But in the last year we have worked together to create a deeper understanding of the fiscal needs of the park and how it works.  Their staff has learned about costs and management responsibility for the Greenway.  They now understand how the Conservancy delivers value on cost effectiveness and fundraising.

Rose Kennedy Greenway is more than just another neighborhood park.  Because it was set up by the Commonwealth and not the city, it is actually a state park.  It runs from Chinatown to the Financial District to the Wharf District to the North End neighborhoods – two residential neighborhoods, a commercial/office area and a tourist area.  The Conservancy has a lot of different constituencies to serve and to balance and they try to manage parts of the park differently to respect the different populations along the way.

Not unlike the High Line, in which an elevated Greenway traverses one mile through Manhattan’s lower west side, spurring increases in property value and new real estate development along the line, the Rose Kennedy Greenway has the potential to do the same in Boston – and it is very much a goal of the City.  The Boston Redevelopment Agency is creating development guidelines for the new Greenway District that will guide new development.  Already, through the creation of the new Innovation District across the channel, some of the most significant development in Boston is a direct result of the highway coming down.

The Conservancy as a Leader
When you’re first out of the box, scrutiny and expectations are high regarding your performance and it’s no different for the Conservancy.  They have to meet their mission and do it really well.  And they welcome the challenge.  In 2012 they completed a five-year business plan – an attempt to propose a way forward with their partners in the 3-legged stool.  The business plan is a proposal for how the budget can become sustainable and they chose carefully in making their recommendations.  As Jesse says, “These are ideas that are tried and true; they’re more workable than something untried and unproven.”

RKG 3One of the ideas for supporting the work of the Conservancy is another BID, though the idea is on the back burner for now until their new lease is signed with MassDOT.  The area’s commercial owners understand that their future is tied up in the Greenway and they are keenly interested in making the Greenway work.  But they want to make sure that their dollars won’t substitute for the state’s funding. They want a true three-legged stool with the state, a BID and the Conservancy.

The one existing BID in Boston – the Downtown Boston BID, or Downtown Crossing – was created to help an area that had become run down.  It was meant to bring it back.  The Conservancy’s hope with the Greenway is that a BID can help before park is deteriorated.  “We want to look forward and see the need and make the right decision now,” says Jesse.

Earned Income
The Conservancy’s annual budget is about $4.5 million.  Historically, 40% of funds have come from the state.  The rest are raised by the Conservancy – from their endowment, earned income and philanthropy.  They see earned income as one way for the Conservancy to become more sustainable.

The Conservancy’s earned income comes from two sources right now – income from the carousel on the site and their food vending program.  Early in discussions about how the park could run there was apprehension and concern about privatization in the parks.  But this discussion only served to create a clearer focus on park amenities that could earn income with the carousel and food vending being two ways that all could agree on.

The carousel currently operates with a concession agreement worth about $75,000 to the Conservancy.  Multiple recent major gifts, along with a grant from the Massachusetts Cultural Council, will allow the current carousel to be replaced with a new one that highlights Boston heritage.

The new carousel and plan for operations should double the net earned income to the Conservancy.  They will move from being renters to being owners of the carousel.  “This has been such a fun project for us,” says Jesse.  “It’s the right thing to do for our mission.  We’ve engaged school kids and local artists to design and carve the animals, and have designed the carousel in a way that will allow use by the disabled, too.”

The second source of income for the Conservancy is their Greenway Mobile Eats program.  In 2010, food vending brought in $26,000 toward their budget.  Contracts being signed now should result in more than $260,000 in revenue in 2013.  Their efforts have been the subject of widespread acclaim on both national and local news as well as creating long lines during lunchtime.

Counting Success
One thing that the food vending and carousel programs have enabled is an easier way to do customer counts – tracking attendance to the Greenway via the vendors and food trucks.

Counting users in a linear park is complicated.  There are no entry places and no fences.  So the Conservancy does a few different things – they get reports from food vendors and the carousel operators.  Secondly, they installed a Wi-Fi network and they measure unique log-ins.  And thirdly, they measure attendance at their events – just over 300 in 2012.  Attendance in the Greenway is up from 2011 by 66%.
RKG 5Now that they understand more about whose coming and when, they’re trying to find ways to enliven and activate other parts of the Greenway.  From Jesse, “For three years during the season we have taken photos from six different locations in the park four times a week.  We chose locations where we knew we were making investments to attract people, e.g., new tables and chairs.  We didn’t take pictures of the most crowded and already visited places.  We wanted to know whether we were getting results from the investments we were making.”

Sustainable Landscapes
Sustainability as a principle also extends from the budget to the landscape and the Conservancy is committed to maintaining all of the Greenway organically. They’ve learned a lot from their friends at Battery Park City in New York – “a real innovator” – and worked with them to learn their methodology.  Recently they worked with a team from the Harvard Kennedy School to review their protocol – could they be more efficient?  After a cost comparison of the organic approach and what would be a non-organic approach they found that the organic approach was less expensive.

“It’s the right thing to do.  Mothers can feel comfortable having their babies run across the lawns safely and it is cost-effective.  It’s a win-win-win,” says Jesse.

The Rose Kennedy Greenway Conservancy is less than ten years old – half the age of similar P3’s in Pittsburgh, Philadelphia, New York or even Missoula, Montana – and so they are just hitting their stride. They are slowly turning this empty ribbon of green into one of the city’s best meeting places and winning over their toughest critics.  In 2008, Tom Keane of the Boston Globe called the Greenway the “…world’s most expensive median strip.”  Today he raves about it, saying, “…the parks are now meeting places, common ground between neighborhoods, and destinations in and of themselves.  The Greenway is a roaring success.”  That’s a lot of change in four years.

KBlahaKathy Blaha writes about parks and other urban green spaces, and the role of public-private partnerships in their development and management. When she’s not writing for the blog she consults on advancing park projects and sustainable land use solutions.

BIDs Serving Parks: A Philadelphia Story

In May of 2012, the Center City District in Philadelphia cut the ribbon on a renovated Sister Cities Park, located along the Benjamin Franklin Parkway. The $5 million renovation project is leased by Center City District (CCD) for $1 per year over 30 years from the City of Philadelphia’s Parks & Recreation Department, with the CCD having full maintenance and management responsibilities.

Sister Cities Park

Sister Cities Park

There are now nearly 1,000 Business Improvement Districts (BIDs) in the United States. New York City has 67 BIDs, the most of any city, but BIDs exist in almost every one of the top 50 largest cities in the United States. BIDs – mostly financed by taxes on property owners in a given district – are increasingly including public spaces and parks in their mission. Park Conservancies, on the other hand, are financed largely by donations. Both types of organizations usually take the nonprofit form (or a quasi-public form), but the former has a broader mission of which parks are a part and thus their efforts take shape differently.

I talked recently with Paul Levy, Executive Director for the CCD, about why his district is taking on parks as part of its mission. Paul believes that parks are essential to the creation of an attractive environment. Parks are a relatively new investment for them. Starting in the early 2000s, they began working in Collins Park and at Three Parkway Plaza. Sister Cities is their third park and Dilworth, expected to be completed next summer, will be their next one.

The mission of the Center City District is to improve life in Center City – and that, for them, includes parks. “Parks were dismal. So even though this park existed and had a nice history, no one knew where it was and even if they did it wasn’t safe to go to,” says Levy.

But they didn’t try to go from zero to sixty. CCD has operated for 22 years. They started, like other BIDs, with a focus on clean and safe spaces, then slowly ramped up by taking on capital improvements. Their first big park project was the café at Three Parkway Plaza – where there was a lot of skepticism but the track record has since proven that the strategy worked. There is increasing trust that CCD can manage these parks and generate revenue while doing so. To stem concern by district business owners about large capital outlays, all of the capital for the park was raised through non-BID sources so BID owners only had to pay operating costs.

“A lot of change comes from gradual improvements,” Levy explains.

Visitor Center

Visitor Center

The public park includes a pavilion that houses a café and visitor center, an outdoor children’s discovery garden and play area, a boat pond and an interactive fountain that pays tribute to Philadelphia’s ten global sister cities. The pavilion incorporates contemporary green building systems, including geothermal technologies and a green roof. New trees, water features, walkways and lighting will improve the park’s landscape, providing attractive amenities for all users. The award-winning design team includes DIGSAU Architects, Pennoni Engineers, Inc. and Studio Bryan Hanes.

Following the model successfully established by Café Cret at Three Parkway Plaza, the CCD engages vendors to animate the parks and provide a revenue source. The Milk and Honey Café in Sister Cities Park is a key part of the business plan that makes the park work.

Levy says that the operations budget for the park comes from a few different sources. CCD carries certain functions through its primary operating budget, including cleaning and security, at about $150,000 annually. The café generates $50,000 in rent that is pledged to maintenance of the space. They are currently in the process of outsourcing to another company for managing events – e.g., working with conventions, events and sponsorships. The revenue goal for these activities is $275,000, for a total of $470,000 annually.

The Center City neighborhood includes the central business district and its central neighborhoods. As of 2010, its population of over 57,000 residents made it the third most populous downtown in the United States, after New York City’s and Chicago’s. Sister Cities Park is situated along the Benjamin Franklin parkway – a scenic boulevard that runs through the Center City – and is the cultural heart of Philadelphia and its museum district, including being the new home of the Barnes Foundation.

The success of the BID’s work with parks is based on their broader mission and a collective – and collaborative – look at the whole parkway. Since 2000 the BID has worked with all the cultural institutions along the parkway to re-conceive and animate the corridor. Levy says, “Too dominated by the auto, the landscaped parkway was too much of a highway and not enough of a park space. It felt like an unfinished space with no place for pedestrians.”

Olin created a master plan with a focus on making the corridor pedestrian-friendly and a goal of having something along the corridor every minute for strolling pedestrians – hence the value of renovating and programming the parks.

Café

Café

The work of BIDs is similar to that of park conservancies in that both raise money for park renovations, improvements and operations. But the BIDs have the security of improvement district revenues standing behind them. It won’t fund all the costs of the park, but it does carry them through the ups and downs of revenue cycles.

City Parks Department leadership is key. Each park agreement with the city has been uniquely negotiated. Café Cret’s revenue goes to the Parks Department and they manage the site. At Sister Cities, the CCD manages all of the landscaping but the city still manages snow plowing. The base level of service provided by the city is different in each park. They agree in advance with regard to events and programs in the parks. CCD partners with the Parks Department on summer programs for kids. All of this is outlined in each agreement with the city.

Michael DiBerardinis is Commissioner of the Department of Parks and Recreation, and Levy stated that he is “eager to be in partnership with other organizations.” Having city leadership behind the idea of partnerships makes a big difference and DiBerardinis, wh

o served as Philadelphia’s recreation commissioner once before from 1992 – 1999, has won accolades for enhancing programs, reviving rec centers and playgrounds, and engaging partners to help.

BIDs can be a resource for parks, but the most likely candidates are those BIDs in bigger cities who have bigger budgets and more resources to go beyond their traditional clean and safe mandate. City Parks Alliance’s Frontline Parks feature many partnerships with BIDs. But BID leadership has to see parks as critical to its mission. Central City District’s goal is to create activity and attract people to this part of the Parkway. The park is the vehicle for doing that. “We’re putting uses in there that draw people into the park,” says Levy.

KBlahaKathy Blaha writes about parks and other urban green spaces, and the role of public-private partnerships in their development and management. When she’s not writing for the blog she consults on advancing park projects and sustainable land use solutions.

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